Terms
Contact us
TDT Decals
TDT Decals
105 W. 22nd Ave.
Anchorage,Alaska 99503
cs@tdtdecals.com
Payments
We accept Visa, MasterCard, Discover, or American Express.
We are also a Verified Premier PayPal merchant and accept all credit cards through the PayPal Processing Center.
If your credit card is declined we will contact you by phone or email, our system may attempt to process the order for up to 30 days after purchase date.
Checks, Money orders or COD are not accepted.
Product Return Policies.
Please note that our products are cut to order to the size and color your specify when you place the order. Any Issued Refunds will be in the form of a STORE CREDIT.
Returns are available for decals under 13? Inch if returned in original condition. Decals returned damaged will not have a store credit issued.
If for some reason you are not happy with your product please contact us by email within 30 calendar days of receipt of the product at cs@tdtdecals.com for a refund less shipping and handling and a 20% restocking fee. You must obtain a RMA# to write on the original receipt and place inside the returned package. RMA# will be emailed to you after contacting us to request the return.
Decals are not designed to be left rolled for long periods of time. Please install your decals as quickly as possible to prevent wrinkles that may occur in the shipping process. Refund or replacement will not be issued for decals that are left in the box for long periods of time.
Windshield Decals and Larger Custom Cut Decals are not eligible for return. Again these are cut to your color and size when ordered so please be sure you have choosent the correct size before you finish placing your order.
Please return Items to:
TDT Decals
105 W. 22nd Ave. Anchorage, Alaska 99503 Special orders, Custom orders
Custom text orders and bulk orders are not eligible for returns or exchanges. Once these are cut they cannot be resold they are one-off custom made specifically for you.
TDT Decals is not responsible for damage due to improper installation and credits will not be given for improper installation.
Full Installation Instructions are available on I this site under Installation.
SHIPPING
Please allow up to 3 business days before shipment leaves warehouse on Standard and First class orders.
*Expedited will leave the warehouse the NEXT business day Monday – Thursday 8-4 cst
ESTIMATED SHIPPING TIMES
– Expedited 2-5 Business Days Small Decals 13? and under will not have a online tracking number. Decals Over 13? will have a online tracking number available upon request.
– First Class 4-7 Business Days No online tracking number
– Standard 5-10 Business Days No online tracking number
– Free Economy 10-14 Business Days No online tracking number
PLEASE NOTE: Shipping times are business days and are estimated not guaranteed.
International Shipping
International shipments are made via USPS First Class International. Please note international shipments have NO guarantee for delivery. (please use as your own risk no refunds will be given for lost orders via USPS for international delivery.
If you provide an invalid address and the item is returned by USPS, you will be subject to an additional shipping charge that will be charged to your original form of payment. If you provide an invalid address and the item is not returned to us by USPS we will not refund or replace the item. Please check your address when submitting order.
Hours of operation
Normal Business hours are from Monday through Thursday 8 am to 4 pm CST Friday 8 am to 11 am CST Excluding Holidays. We reserve the right to be Closed on days preceding or following a Holiday to spend time with our families.
Holiday Hours
Please note orders placed after hours, over holidays and holiday weekends will be processed on the next business day.
Order Cancellation
A canceled order will incur a 20% cancellation fee to cover the cost involved with processing the order and fees incurred from advertising and payment processing.
All questions, comments and concerns can be submitted via email at cs@tdtdecls.com. You will receive an answer as soon as possible.
Loss or theft or Damage.
In the event a package is lost by the usps or the item is stolen. Please contact so we can file the appropriate paperwork with the USPS. We will gladly replace the order at no charge to you while the US Post Office conducts an investigation. Please be advised if the US Postal deems your package WAS delivered to your address, you may be responsible for the cost of the replacement shipment.
If your item arrives damaged by the post office, we will gladly replace the item. Before a replacement item can be sipped we need a Signed written statement from you that the item was received damaged, and photos of the damage emailed to us, so we can file the insurance paperwork with the Post Office. Please email all claims and photos to cs@tdtdecals.com
TDT Decals does not represent any manufacturers, organizations, or companies displayed in the online store. All products, including vinyl decals are available at and by the request of customers. All the company or product logos included on this site are the trademarks or registered trademarks of their respective companies, and are provided as a convenience only for their lawful use. It is the expressed intent of TDT Decals that any unauthorized use of the aforementioned items by the purchaser shall be the sole responsibility of the purchaser. Purchase of any product from TDT Decals is not authorization for the use of any specific logo or trademark nor does
TDT Decals represent that it has obtained such authority to grant such use by the purchaser. By clicking “Add to Cart” you convey to TDT Decals that you have authority (if required) to use the above artwork. While a majority of the designs are submitted by users, TDT Decals has no intent to infringe any trademark or copyright. Therefore, if your logo appears on this site, contact us and we will promptly remove it.
Intellectual Property Rights
TDT Decals does not claim to own the right or have permission to sale officially licensed merchandise of any kind, or make claims to have made the art produced on this site for sale. TDT Decals operates under the Fair Use laws as stated in sections of the U.S. Code to sell parody art items and which protects user made fan art. All items for sell are user submitted original parody items therefor are not copyrighted by anyone but that user. Items are original pieces of art based on popular iconic figures and items, media personalities, historical figures, to which TDT Decals makes no claim of ownership. While we understand Intellectual property is hard to grasp it terms of what is legal or illegal for the common person, we make every effort to work with IP holders when they contact us about a item we are selling. Please keep this in mind when submitting art.
The content on the Website, except all User Submissions (as defined), including without limitation, the text, graphics, and photos created by and for TDT Decals, interactive features (“Content”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to TDT Decals, subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. Content on the Website is provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purpose whatsoever without the prior written consent of TDT Decals or as expressly provided herein. TDT Decals reserves all rights not expressly granted in and to the Website and the Content contained therein.
